Dream Carp Holidays (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website.
1. Information We Collect
We may collect the following personal information when you use our Website:
Name
Email address
Phone number
Property enquiry details
We may also collect non-personal information such as browser type, IP address, and website usage statistics.
2. How We Use Your Information
We use your information to:
Forward your property enquiries to the relevant estate agent.
Enable estate agents to contact you regarding your enquiry.
Improve and maintain our Website.
Comply with legal or regulatory obligations.
3. Sharing Your Information
3.1 We will share your enquiry details with the estate agent responsible for the property you are interested in.
3.2 Once your details are passed to the estate agent, they will process your information according to their own privacy policy.
3.3 We will not sell, rent, or trade your personal information to third parties.
4. Data Storage and Security
4.1 We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
4.2 Personal information is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.
5. Your Rights
Depending on applicable data protection laws (such as the UK GDPR or EU GDPR), you may have the following rights:
The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request deletion of your personal data (subject to legal obligations).
The right to restrict or object to certain types of processing.
The right to data portability.
To exercise any of these rights, please contact us at [insert contact email].
6. Cookies and Tracking
Our Website may use cookies or similar technologies to improve user experience and gather website usage data. You can control cookie settings through your browser.
7. Third-Party Links
Our Website may contain links to estate agent websites or other third parties. We are not responsible for the privacy practices or content of these websites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: contact@dreamcarpholidays.co.uk